Thursday, October 18, 2012
I know I'm contradicting myself again. I choose to blog as I know that not much people will be reading it. Although I still wish for some people to be reading it. Today I had a call that I received and I didn't keep my composure when handling the call. Many times I'm not being calm enough to answer difficult customer calls. I don't know why but it is just difficult to control my emotions. Worst part is that I already work for almost 2 years and yet I don't even know how to control my emotions. I know I'm such a joke. I know it is not easy but why aren't am I changing for the better. Sometimes I wonder how to keep myself calm down. Try to think that it is not personal? Sometimes u are just blown over with the angriness of the customer. Maybe I'm really not suited for this job. This boils down to something call job fit. And lastly, a lot of times when I have small setbacks, I dunno why I just feel like crying. I mean I can do something more productive than crying. It seems like crying are for the loser but I always feel so much better after crying. Sigh.
Maybe all that I need was someone whom can really control my emotions. Really can be my greatest support when I feel emotionally unstable. I want someone that I can fully depend on. I know that's the saying of the weak. I fully admit I'm weak.
I really got to improve on customer handling. :(
Maybe all that I need was someone whom can really control my emotions. Really can be my greatest support when I feel emotionally unstable. I want someone that I can fully depend on. I know that's the saying of the weak. I fully admit I'm weak.
I really got to improve on customer handling. :(
what we could have been, 12:10 AM.
